Privacy Policy

Last updated: November 2025

This Privacy Policy explains how Gaucho Keys (“we”, “us”, “our”) collects, uses, and protects your personal information when you visit our website https://gauchokeys.ca or contact us about our mobile auto locksmith services.

1. Who We Are

Gaucho Keys is a mobile auto locksmith service based in Winnipeg, Manitoba, Canada. We provide car key cutting, programming, and emergency lockout services.

2. Information We Collect

2.1 Information you provide directly

When you use the contact form on our website, we may collect:

2.2 Information collected automatically

When you visit our website, our server may automatically collect:

This information is used for security, to prevent abuse of the contact form, and to help us keep the website running properly.

2.3 Cookies and similar technologies

Our website may use simple cookies or session identifiers to support basic functions, such as protecting the contact form from spam (for example, CSRF protection and rate limiting). We do not use cookies for advertising or tracking across other websites.

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Legal Basis (Canada)

We collect and use personal information in a way that is consistent with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), where applicable. In plain language, we only collect the information we reasonably need to respond to you and provide our services.

5. When We Share Your Information

We do not sell or trade your personal information. We may share your information only in limited situations:

6. Data Retention

We keep your personal information only for as long as it is reasonably necessary to:

Server and security logs (such as IP addresses used for rate limiting and spam protection) are kept for a limited time and are periodically cleaned or overwritten.

7. Data Security

We take reasonable technical and organizational measures to protect your information against loss, misuse, or unauthorized access. However, no method of transmission or storage can be guaranteed to be 100% secure.

8. Your Choices and Rights

You can choose not to submit personal information through our contact form. However, we may then be unable to contact you or provide certain services.

If you are located in a region that provides specific privacy rights (for example, certain Canadian provinces or other jurisdictions), you may have the right to request access to your personal information, correction of inaccurate information, or deletion of certain data, subject to legal and business limitations.

To make a request about your personal information, please contact us using the details below.

9. Links to Other Websites

Our website may contain links to external websites or services. We are not responsible for the privacy practices of those third-party sites. We recommend that you review their privacy policies separately.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, you can contact us at:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date. We encourage you to review this page periodically to stay informed about how we protect your information.